Privacy Policy

Depending on how you interact with us, we may collect:

• Contact information you provide — such as your name, email address, phone number, and any details you choose to share in a form, email, or message.
• Booking information you enter through our online booking platform (Timely), which may include appointment choices, contact details, intake answers, and payment details processed by that platform.
• Website usage information — such as pages viewed, referring links, approximate location based on IP address, device and browser type, and general interaction patterns, collected through cookies, pixels, analytics tools, and similar technologies.
• Shopping and affiliate interactions — such as clicks on SkinVices product links or affiliate retailer links, and orders or returns you complete on third-party retail sites.
• Communications — records of emails, direct messages, and social media interactions with us, including through @skineticshtx.

We may use the information described above to:

• Respond to inquiries and provide customer service.
• Support appointment booking, reminders, and schedule-related communication.
• Understand how the website is used and improve its content and performance.
• Operate marketing communications, including email or social outreach, where permitted and subject to your choices.
• Operate SkinVices ecommerce and affiliate activities, including tracking referrals and commissions through partner links.
• Maintain the security of our website and systems.
• Comply with legal obligations and enforce our policies.

We do not use health or treatment details you share for advertising, and we do not sell your personal information.

We rely on third-party services to operate, including our booking platform (Timely), analytics providers, ecommerce and affiliate retailers and networks, social media platforms (such as Instagram), payment processors, and hosting providers. These platforms process information under their own privacy policies and settings, which may differ from ours. When you book an appointment, place an order, or click a partner link, the relevant provider may collect information directly from you. We encourage you to review the privacy policies of those services before sharing information with them.

Our website and the platforms we use may use cookies, pixels, local storage, and similar technologies to keep the site working, remember preferences, measure traffic, and support marketing. Analytics help us understand which pages and content are useful so we can improve them.

You have choices, including the ability to:

• Adjust cookie and tracking settings in your browser, and clear or block cookies.
• Use browser settings or industry opt-out tools to limit advertising-related tracking.
• Opt out of marketing emails by using the unsubscribe link in any message.
• Contact us with questions about how your information is handled.

Restricting cookies or tracking may affect how parts of this website and third-party booking or shopping platforms function.

Depending on where you live, you may have rights under applicable U.S. state privacy laws — including laws in California and Texas, where such laws apply — to request access to the personal information we hold about you, request correction or deletion, and object to certain uses. Some rights may not apply in every situation, and we may need to verify your identity before responding.

To make a request or ask a question, email us at skineticsmedspa@gmail.com (clinic and general matters) or shopskinvices@gmail.com (SkinVices, ecommerce, and affiliate matters). We will not discriminate against you for exercising a privacy right where applicable law provides one.

We keep information only as long as needed for the purposes described in this policy, to provide our services, and to meet legal, accounting, and record-keeping requirements. We use reasonable administrative and technical safeguards to protect information, but no website or online service can guarantee complete security. Please avoid sending sensitive medical details through this website; those are best discussed during a booked appointment.

We may update this policy from time to time to reflect changes in our practices, services, or applicable law. The effective date above shows when this version took effect; continued use of the website after an update means you accept the revised policy.

Skinetics Aesthetics LLC · Houston, Texas
Clinic and general: skineticsmedspa@gmail.com
SkinVices, ecommerce, and affiliate: shopskinvices@gmail.com